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Email Support

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contact@hiemee.com

Response within 24 hours

Phone Support

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Mon-Fri, 9:00 AM - 6:00 PM EST

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Support Hours

All times in EST

monday9:00 AM - 6:00 PM
tuesday9:00 AM - 6:00 PM
wednesday9:00 AM - 6:00 PM
thursday9:00 AM - 6:00 PM
friday9:00 AM - 6:00 PM
saturday10:00 AM - 4:00 PM
sundayClosed

For urgent issues outside business hours, please email us and we'll respond as soon as possible.